5TH QUALITY CONCEPT: (PROCESS MONITORING):

When Allah created human beings, his mighty … and so in animals and plants. That was to deliver a message which is “The soul is the core of any process” so we can say that any process that has inputs and outputs definitely has a soul keeps it alive.

As Allah is the one and only controller of the souls therefore no one else can control any process, but we can monitor its life and keep it tolerance (satisfying the customer) which is the general target of any business.